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I want to return my ticket. How do I do that?

Whether or not you can get a refund depends on your ticket fare and the rules of the airline. Some fares allow for a full or partial refund, while others prohibit refunds altogether.
To find out your conditions and get a refund, you’ll need to contact the seller. You can find the seller’s name on the ticket.
How to contact the ticket seller
Enter the name of the airline or agency to view their contact details
If you need any help, simply describe your situation to us, attach your ticket in the feedback form at the bottom of the page, and press send. You’ll find your ticket at the email address you specified when booking. It normally arrives within 3 hours.

I missed my flight

  1. Find the airline representatives and ask them what to do in your situation.
  2. Contact the seller, explain your situation and request either a refund or an exchange for an additional fee. You can find the seller's name in the itinerary receipt (ticket), which was sent to you after booking.
How to contact the ticket seller
Enter the name of the airline or agency to view their contact details
If you need any help, simply describe your situation to us, attach your ticket in the feedback form at the bottom of the page, and press send. You’ll find your ticket at the email address you specified when booking. It normally arrives within 3 hours.
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